Last Updated: September 9, 2021
Information We Collect
We collect information about you so we can continue to provide and improve our Services to you and other users of the Site. The information collected may include items such as your name, e-mail address, address, phone number, facsimile number, social security number, financial information, credit card information, financial institution and bank account information, business size, industry type, as well as other information that may or may not specifically identify you. The information collected on this Site may be stored at servers, computers, or other media located in or outside the United States.
We may obtain personal and non-personal information about you from third-party sources. This information may be utilized, analyzed, and/or compared with information that we have collected from you or that you have submitted to the Site. Such third parties may include but are not limited to Shopify (https://www.shopify.com/legal/privacy). If rootberry obtains information from third-party sources, rootberry takes reasonable measures to ensure the third parties lawfully obtained and provided the information to us. If the third parties unlawfully obtained and/or provided the information to us despite our reasonable measures to ensure the third parties complied with all legal requirements in obtaining and providing the information to us, you understand, agree, and acknowledge that your sole legal remedy is against the third party that engaged in the unlawful activity and that you will not assert any cause of action, claim or demand against us.
Information Collection Technology (Web Beacons and Cookies)
We may use various technologies to collect information from your electronic device about your activities on our Site. We may collect and store non-personally identifying information through cookies, log files, clear gifs (commonly known as “web beacons”), and third parties to profile user activity and preferences. Technical and specification information about your browser and computer is automatically collected when you use or visit the Site. This information may include your Internet Protocol (“IP”) address, your browser type, operating system, access time(s), the content of previously accepted “cookies” from us, and the website address that referred you to our Site.
Our Site may contain web beacons (also known as “clear gifs”) or similar technologies that gather non-personally identifiable information about your use of our Site. Such technology may also be contained in e-mail messages or newsletters from us that allow us to determine whether messages have been accessed. The purpose of our use of this technology is so that we may analyze the effectiveness of our marketing efforts, the quality of our Site, and the Services we provide.
Personal Information About Users Under 18 Years of Age Not Collected
Information Others May Collect
To enhance security and promote operational efficiency, the Site utilizes the resources of reputable hosting facilities that are controlled by third parties. Rootberry is unable to provide any guarantees or warranties about these third-parties’ retention or usage of your information.
Information Use and Sharing
We may use and share your information for any legally permissible purpose. We may match, use, and share any of the information we collect from you to any personally identifiable information we obtain through third parties. Examples of some ways we may use or share information that we collect about you include:
In order to perform certain services on your behalf, we may publish certain information that you provide. You agree that any testimonial feedback or other comments provided by you to rootberry becomes the sole and exclusive property of rootberry and that such information may be used by rootberry for any legally permissible purpose, including but not limited to marketing and advertising its services and products.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Communications from Us
Unless you opt-out of certain communication features, we may use your information to communicate with you, such as through e-mail, newsletters, and telephone. You may opt-out and/or unsubscribe to communications from rootberry at any time. See the Opt-Out Provisions and Updating Your Information section below for applicable contact information and directions.
Your Information Will Not Be Sold
We will not sell any information you submit to us to any other third party without prior written notice to you and an opportunity to opt-out.
Legal Process and Investigation Issues
From time to time, rootberry may be required to respond to a subpoena or similar investigative demand from law enforcement, a court order, a government agency, or a private litigant. Rootberry reserves all rights to defend, within its sole discretion, against such legal requests, demands, and claims. For instance, rootberry may raise or waive legal objections or rights. Rootberry also reserves the right to disclose your information, as allowed by applicable law, when we believe it is reasonably appropriate based on the situation. Such disclosure may occur, but is not limited to, disclosing your information in connection with efforts to: investigate, prevent, or commence other actions regarding suspected illegal activity or other wrongdoing; to protect; defend the rights, property or safety of our company, our users, our employees, or others; comply with applicable law or cooperate with law enforcement; or enforce our Site Terms of Service or other agreements or policies.
Notice about Social Security Numbers
We do not collect social security numbers of users and users should never provide their social security number to rootberry. If for some reason rootberry comes into possession of users’ social security numbers, the information will be treated confidentially and not shared with third parties unless allowed by law. Additionally, rootberry will take reasonable steps to limit the access to the social security numbers and take legally required steps of securing the transmission of the data.
Third Party Privacy Policies May Be Applicable
Our Site may contain links to other websites. Rootberry disclaims any responsibility for the privacy practices of third parties that may have links to or from our website, or any framed content on our website. We encourage you to review the privacy policies/statements of every website that you visit that collects personally identifiable information.
DO NOT TRACK REQUESTS
In some states, users may be entitled to know how we response to “Do Not Track” browser settings. Like many other websites and online services, we do not alter our practices because there is little consensus in the industry about what “Do Not Track” means.
Opt-Out Provisions and Updating Your Information
We value our user’s privacy and provide them with the option to “opt-out” of having their information used for purposes not directly related to our Site. The opt-out option is available at the time you sign up for your account. If you wish to change your opt-out preference or update your information after you initially sign up for your account, you can opt-out by any of the following means:
Your request will generally be responded to within two (2) business days if your inquiry is via e-mail, or thirty (30) days if your inquiry is via United States mail.
Please note that changing your opt-out preference will only affect future activities or communications from us. In other words, if we already provided your information to a third party before you changed your opt-out preferences, you will need to contact the third party directly. To opt-out of communications from our third party business partners, if any, please contact them directly.
Information Retention and Security
We may store your information for more than one (1) year from the time of initial submission, as well as automated personal information we collect about you. However, if we obtain or collect your social security number or credit card number, that information will only be stored for a limited time pursuant to your authorization unless the law require otherwise.
We take reasonable security measures to protect users’ information against unauthorized access, loss, alteration, or destruction. These measures include encryption and physical security measures to guard against unauthorized access to systems where we store personal information, and the usage of reputable third-party vendors. Despite these reasonable measures, we cannot guarantee our security measures are impenetrable. Therefore, although we take reasonable steps to secure your information, we cannot and do not promise or warrant that your information will always remain secure.
Visitors Outside the United States
In certain situations, users of rootberry’s Site may dictate how their personal information is used, stored, and processed. If you are a client, you may provide written instructions to rootberry about how you wish for your personal information to be treated.
9909 Manchester Road, #322
Warson Woods, MO 63122